Within 14 days of receipt, you must notify Mainland Revival of the item(s) you wish to return. Please contact us at firstname.lastname@example.org to receive a return authorization code and return form. The items must be returned in original condition (unworn, unwashed, unaltered) with any or all the tags attached. Carefully review the Non-Returnable Items policy below to make sure your item is eligible to be returned.
If you believe you have received defective, damaged or incorrect merchandise (style, size, color), you must contact our customer service within 5 days of receipt and provide a photo of the defect in question.
The following are not eligible for refund:
- beauty or spa products
- any items past the 14 day window for returns.
- any items marked “final sale”
- any items damaged, washed, worn or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains
Mainland Revival reserves the right to determine eligibility for refunds, and to update this Policy at any time without notice.
After you contact email@example.com please follow the instructions that are sent to you and fill out the applicable sections. This must be included in your return package. If returning items from separate orders, combine them into one package and include packing slips for each item.
You must print and send your return within 30 days of the original shipment date or it will not be eligible for return. Customer is responsible to pay for shipment of returned goods unless the products were deemed damaged or defective by Mainland Revival. Please be careful to document tracking for any returned items, we cannot be responsible for any goods that are lost en route to us.
Once we receive your return package, please allow 14 business days for your return to be processed. You will receive an email confirmation when your refund has been processed and credited. Refunds will be credited to the original method of payment. Depending on your banking institution, it may take a few days to post the funds to your credit card account. Original shipping charges are non-refundable.
Due to the nature of our products we do not offer exchanges at this time. Many of our items are limited production and may sell out quickly. It is best for you to return your items and purchase any new items in two separate transactions. This is the only way to ensure that your item will be in stock.
A Phillips-head and a flat-head screwdriver key are attached to this Horween-leather-and-nickel keychain to help with life's little emergencies that tend to pop up during the day. Go ahead, be a hero.
About the maker: Mainland Revival’s in-house team doesn’t just source beautiful things for you to buy—we make them too, using the same exacting standards of craftsmanship we hold our other indie makers to.
- The screwdriver keys are both machine-manufactured in the USA
- Genuine Horween leather with hand-painted edges
- Solid nickel horse shoe closure and key ring
- Keychain made in St. Louis, Missouri